Privacy Policy

Absolutely Plastered is a plastering and damp proofing business based in the North East of England, operated by Dean. This privacy policy explains how we handle any personal information you provide when you use our website (absplastered.co.uk) or contact us about our services.

For any privacy-related queries, please contact us at info@absplastered.co.uk .

We may collect the following personal information:

• Your name and contact details (phone number, email address, postal address)
• Details about your property and the work you need carrying out
• Photographs of your property relevant to providing a quote or completing work
• Payment and billing information
• Communications between you and us (emails, messages, call notes)
• Technical data when you visit our website (IP address, browser type, pages visited)

We use your personal information to:

• Provide you with quotes and carry out the services you've requested
• Communicate with you about your project, including scheduling and updates
• Process payments and maintain financial records as required by UK law
• Improve our website and services
• Comply with legal and regulatory obligations

We process your data on the basis of contractual necessity (to fulfil our agreement with you), legitimate interest (to run and improve our business), and legal obligation (tax and accounting requirements). We will never sell your personal data to third parties.

Our website uses cookies (small text files stored on your device) to help the site work properly and to understand how visitors use it.

• Essential cookies: required for the website to function (e.g. form submissions)
• Analytics cookies: help us understand how visitors use the site so we can improve it. We use privacy-respecting analytics where possible.

You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the website.

We may share your data with the following types of third parties, only as necessary:

• Website hosting and technology providers
• Payment processors for handling transactions securely
• Accountants and bookkeepers for tax and financial compliance
• Regulatory or legal authorities where required by law

We do not share your information with marketing companies or sell it to any third party. All third-party providers we use are UK or EU based, or comply with adequate data protection standards.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where there is no legal reason for us to keep it)
• Object to or restrict processing of your data
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@absplastered.co.uk. We will respond within 30 days.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

If you have any questions about this privacy policy or how we handle your data, get in touch:

• Business: Absolutely Plastered
• Email: info@absplastered.co.uk
• Website: absplastered.co.uk

This policy was last updated on 24 August 2026.